Commercial Lines Innovation USA 2023

May 16 - 17

North America’s Largest Gathering of Commercial Lines Innovators

Hilton Embassy Suites, Chicago Downtown, Magnificent Mile

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DAYS

40+

SPEAKERS

200+

ATTENDEES

Uniting Underwriters and Brokers to Discuss How Commercial Lines Insurers Can Grow their business in the Current Macroeconomic Climate through Technology and Innovation

Underwriters and brokers within the commercial lines insurance industry have never faced so many challenges and had the choice of so many solutions. The macroeconomic climate continues to dramatically affect underwriting decisions, pricing and policy, risk appetite and distribution models as we see huge inflation, unpredictable catastrophes, supply chain issues, and the effects of war.

Speed to market, customer service, efficient processing, reducing the expense ratio and risk reduction are more important than ever in today’s commercial landscape, and organisations that embrace these challenges, empower their staff and integrate new technologies into their processes will gain the competitive advantage - leading to new product development, growth, better customer retention and increased profitability.

There has never been a more important time for underwriters and brokers to to come together to discuss the core issues facing the industry. Commercial Lines Innovation USA 2023 (May 16–17), will unite experts to tackle the most pressing issues in today’s market. Whether you sit in underwriting, distribution, operations or claims, you’ll discover how changing risk profiles are impacting your function and more importantly, the changes you need to make to deliver valuable products and customer-enhanced services.

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30+ Sessions that look at cutting edge innovations allowing underwriters, brokers and insurers to become more efficient, reduce risk, support customers and increase profits

We talk to the industry all year round, from the C-suite to the coal face, and to companies of all sizes. Our agendas are guaranteed to reflect the critical issues affecting your role, company and market today.

Macroeconomic Trends

Climate change, inflation, war, and the supply chain crisis are hitting the insurance industry hard. We confront these macroeconomic trends and look at the solutions and products that are allowing underwriters and brokers to de-risk portfolios, become more resilient and grow their businesses.

Distribution

The new generation of analytics, technology and digital quote-to-bind solutions are enabling carriers and brokers to distribute more products, more quickly than ever. We look at how to meet changing customer needs, augment broker channels with new digital tools and expand into new distribution channels to access new and profitable markets.

Risk, Underwriting & Product

Complicated risk predictions and the necessity to increase productivity are just some of the challenges facing the modern insurer. We look at the new risktech innovations, from AI to IoT and the predictive data analytics that allow underwriters to make quicker and more informed risk assessments, focus only on submissions that fall within risk appetite, increase pricing accuracy, create new bespoke products, increase profits and drive growth.

Data & Analytics

Data is the backbone of insurtech. Risk models, pricing policies, customer service and ultimate profitability depend on it. Unstructured and inaccurate data, verification and data sourcing are fundamental challenges facing carriers and brokers alike. We look at what organisations are doing to overcome these key challenges.

Technology, Innovation and a Hybrid Solution

Insurtech and risktech companies are driving digital transformation within the insurance industry. But how do you avoid many of the pitfalls of integrating these new and complex technologies into your business? From finding the right tech partners and working with your existing legacy system to the importance of a hybrid human/digital customer offering we hear from organisations that have faced these challenges head-on.

Building Partnerships for Long-Term Customer Relationships

More and more long-term business is based around the formation of partnerships with customers, providing a new range of products that offer ESG support, risk management advice, support networks and preventive measures that reduce claims and increase atisfaction. We hear from companies developing new product lines to support their customers and how they are increasing customer retention.

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Who Attends Commercial Lines Innovation USA?

Brokers and Agents

Commercial Insurance Brokers and Commercial Insurance Agents.

Underwriting

Chief Underwriting Officers, SVP, VP, Director, Global Head and Head of Underwriting, Pricing Actuarial and Rick

Core Market Segments

Small Commercial, Mid-market and Large Corporate

The C-Suite

Chief Executive Officer, Chief Operations Officer, Chief Underwriting Officer, Chief Claims Officer, Chief Risk Officer, Chief Data Officer, Chief Analytics Officer, Chief Technology Officer, Chief Information Officer, Chief Innovation Officer,Chief Digital Officer, Chief Revenue Officer, Chief Strategic Development Officer, Chief Sales Officer, Global Chief Claims Officer

Distribution & Customer Experience

Chief Distribution Officers, SVP, VP, Director, Global Head and Head of Distribution, Customer Experience, and Broker Relations

Technology & Innovation

EVP, SVP, VP, Director, Global Head and Head of data, data science, analytics, technology, information, innovation, operations Distribution & Customer Experience.

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Reconnect With Old Contacts And Pinpoint New Partners

Our networking opportunity is unique.

We bring together leading commercial insurers with trailblazing commercial insurtechs to learn, network, and get new partnerships off the ground.

No other industry event filters through the personal lines players to curate a line-up focused entirely on innovative technologies for commercial risk.

Powered by market-leading onsite networking, you can see who else is attending and schedule 1-2-1 meetings with ease. As we finally get back to face-to-face networking, don’t miss this opportunity to expand your network for the year ahead!

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Sponsors Confirmed to Join us in 2023

Gold

Silver

Bronze

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Speakers Confirmed to Join us in 2023

Kevin Kerridge

Chief Executive Officer

Hiscox USA

Rose Hall, P.E.

Senior Vice President, Head of Innovation, Americas // Co-Founder at AXA XL Ecosystem

AXA XL, a division of AXA

Neil Harrison

Global Chief Claims Officer, Commercial Risk Solutions

Aon

Alex Williams

Chief Digital Officer

Mission Underwriting Managers

Ravi Ranjan

Chief Actuary - Berkley Management Protection

W. R. Berkley Corporation

Kirsten Charlton

Chief Global Business Services and Innovation Officer

Argo Group

Gray Nester

Chief Information Officer

Brown & Brown

Robert Spina

Chief Information Officer

Bowhead Specialty

John Wallace

Chief Insurance Officer

Vouch

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5 Reasons You Cannot Afford To Miss This Event

Discover Unmatched Value at the Only conference dedicated to Commercial Lines: Be part of the only event dedicated to innovation, growth and sustainability of Commercial Lines insurance. Maximize your ROI with two power-packed days devoted to the topics that directly impact and drive success in the commercial lines sector. Gain exclusive insights from industry-leading keynote speakers, dynamic panel discussions, and compelling case studies on groundbreaking innovations in complex commercial risk innovation. Don't miss the one must-attend event of the year that will propel your company to new heights.

Unlock Profit Potential & Elevate Your Business Success: Customer satisfaction is the key differentiator that leads to increased customer retention, better business and profit growth. Seize unprecedented opportunities in today's challenging economic landscape. Empower your underwriters and brokers by integrating cutting-edge technology and risk analytics with human expertise to develop innovative products that exceed customer expectations. Experience the competitive edge with enhanced customer satisfaction, driving higher retention, robust growth, and soaring profits. Stay ahead of the curve with the most up-to-date strategies and deep understanding of customer needs.

Supercharge Your Profits in Just Two Days at Commercial Lines Innovation USA: Participating in Commercial Lines Innovation USA will save you time and make your company money. Immerse yourself in the wisdom of trailblazing companies and professionals who have successfully navigated the business transformation journey in today's macroeconomic environment. Learn how to build resilient businesses and customer-centric products that thrive. Leapfrog challenges and sidestep costly mistakes by leveraging the experiences of early adopters. Say goodbye to months of research and false-starts. Accelerate your success with invaluable insights from industry pioneers!

Boost Profits & Transform Your Business with Cutting-Edge Insurtech Solutions: Elevate your portfolio protection and growth with breakthrough insurtech products that turn underwriters and brokers into dynamic profit engines. Master the latest solutions for rapid and comprehensive analysis of complex risk projections, optimizing your portfolio and slashing expense ratios. Experience seamless end-to-end integration from underwriter to broker to customer, fueling submission conversion. Commercial Lines Innovation USA is your ticket to peak efficiency, productivity, and profitability!

Forge Powerful Connections with North America's Top Commercial Insurance Innovators: Unite with the brightest minds from carriers, brokers, insurtechs, and MGAs across North America at Commercial Lines Innovation USA. Connect, collaborate, and cultivate lasting partnerships with C-suite executives and industry trailblazers revolutionizing commercial insurance. Ignite your company's growth and accelerate your career by crafting winning strategies and benchmarks with the industry's elite!

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Hear Straight From Our Delegates On Why They Come Back Every Year